Hiring Helpdesk Support Specialist at ICE Consulting – Lahore, Punjab
ICE Consulting is currently seeking applicants for the position of Helpdesk Support Specialist in Lahore. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
ICE Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | ICE Consulting |
| Position: | Helpdesk Support Specialist |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 35.000 - PKR 140.000 per Month |
| Job Type: | Full-time |
Job Description
Who We Are: ICE Consulting has been a premier provider of Managed IT Services since 1997, specializing in tailored IT solutions for small to medium-sized enterprises.
Who You Are: An enthusiastic and customer-oriented Helpdesk Support Specialist with a strong dedication to technology and problem resolution, boasting experience in supporting over 700 clients.
About the Role: As the initial point of contact for IT-related inquiries, you will address issues through phone, email, and ticketing systems, ensuring high levels of user satisfaction.
Requirements: Candidates should have 1-3 years of helpdesk experience, proficiency in troubleshooting Windows and Mac OS, excellent communication skills, and familiarity with ticketing systems.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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